faq on employee termination in malaysia

A Complete Guide To Employee Termination In Malaysia

With a topic as sensitive as termination, Malaysian employers and HR leaders will naturally have doubts and concerns about how to properly approach the matter.

By ‘properly’, we don’t mean being nice – we’ll leave that part up to you! 

yellow smiley emoji on gray textile
We will say a genuine smile goes a long way.

‘Properly’ here means ensuring terminations are fully compliant with Malaysian employment law.

To help, we’ve compiled answers to the ten most frequently asked questions about prematurely ending employment contracts with citations from the following statutes:

We’ve also included a bonus question to end all other questions – the one you should be asking.

Let’s begin!

1. Are there different types of employment termination?

Yes, the term ’employment termination’ itself refers to the ending of an employment relationship between employer and employee.

In practice, there are several different ways this can happen:

Type of TerminationDefinition
Voluntary TerminationAn employee’s decision to end their employment voluntarily.
Involuntary TerminationThe employer initiates the termination of an employee.
Termination for CauseEnding an employment relationship due to severe employee misconduct or violation of company policy.
Termination Without CauseEnding an employment relationship without specific fault or wrongdoing by the employee.
Constructive TerminationWhen an employee resigns due to intolerable working conditions created by the employer.
RedundancyTermination due to elimination of a position or a need to cut headcount.
Probationary TerminationEnding employment during a probationary period, typically for reasons related to performance or fit within the organization.

Besides constructive termination and termination without cause, other forms of termination are a natural part of employer-employee relations.

2. What are valid reasons for employee termination? 

The most common valid reason for termination is employee misconduct, namely:

  • Discipline issues
  • Continuous under-performance
  • Criminal convictions

These fall under termination for cause, and the employer is required to provide proof of indiscipline and poor performance.

Additionally, Section 12 (3) of the Employment Act allows termination for the following reasons:

  • You plan to stop business operations.
  • Your business no longer needs the employee for the reason they were hired.
  • The employee refuses to transfer to a different work location.
  • A sale, transfer, or change in ownership of your business.

These fall under redundancy and come with their own conditions discussed later.

3. What is unfair dismissal?

Unfair dismissal is when an employee is terminated seemingly without just cause.

Under Section 20 of the Industrial Relations Act 1967, an employee who believes they have been unfairly dismissed can file a complaint with the Industrial Relations Department within 60 days of their last day. 

We won’t go into details of what follows a complaint now – just make sure you have a valid reason for termination and provide evidence where necessary.

Some claims are made when employees don’t fully understand why they have been terminated.

Don’t let poor communication be the reason for legal troubles.

4. How many warning letters before termination? 

While it’s common in Malaysia to issue at least two written warnings before a final termination letter, the Employment Act does not actually make it mandatory to send any warning letter at all.

This shouldn’t be confused with a minimum notice period, which is a requirement.

But as far as warning letters go, you’re free to issue any number you see fit.

In practice, this varies depending on type of misconduct, as sexual harassment and stealing office staplers aren’t quite the same.

free pdf employee handbook for malaysian sme and hr decision makers

    5. How do you write a termination letter? 

    There is no specific format required by law, and we recommend treating it like any other internal business communication, which means:

    • being clear about the intent of the letter
    • ensuring accuracy of various dates and notice periods
    • including any supporting evidence
    • maintaining a professional tone throughout
    • providing an avenue for questions from the recipient

    For a more detailed look at termination letters, check out our guide to eight essential HR letter templates.

    6. What’s the minimum notice period for termination? 

    According to Section 12(2) of the Employment Act. under normal circumstances, both employees and employers are entitled to the same minimum notice period, which is as follows: 

    Length of EmploymentNotice Period
    Less than two yearsFour weeks
    Over two but less than five yearsSix weeks
    Five years or moreEight weeks

    The notice must be in writing and the day on which it is issued marks the start of the notice period.

    The logic is clear: the longer the employee-employer relationship, the more reliant both are on each other, meaning high salaries in exchange for high experience.

    It takes more time to find a suitable replacement, hence the longer notice periods.

    7. Can you terminate employees immediately? 

    Provided there is a valid reason, the answer is yes, and this commonly comes in two scenarios:

    Payment in lieu

    Section 13(1) of the Employment Act allows employers to terminate the employee immediately by paying them a sum equal to wages earned during the notice period or remaining duration of the notice.

    Breach of contract

    Section 13(2) of the Employment Act allows employers to end the employment contract without notice if the employee deliberately violates a condition of the contract.

    As mentioned above, proof of the breach must be provided to avoid claims of unfair dismissal.

    8. Can you terminate employees on probation immediately? 

    Yes, but it is no easier than immediately terminating any other staff member.

    Although no act specifically mentions employees on probation, they are recognised as having the same rights as regular employees.

    This means the employer still has the burden of proving a breach of contract that can justify immediate termination, and the employee can file a claim of unfair dismissal if they feel there is grounds for it.

    9. Do I have to pay compensation for termination?

    Yes, the Employment (Termination and Lay-Off Benefits) Regulations 1980 has mandatory minimum payments for employees earning up to RM4,000 per month and employed for 12 months or more:

    Length of EmploymentCompensation
    Less than 2 years10 days’ wages for each year of employment
    Over 2 years but less than 5 years15 days’ wages for each year of employment
    5 years or more20 days’ wages for each year of employment

    For all other employees, it depends on what is stated in their employment contract.

    10. What if the court finds there has been unfair dismissal? 

    There are two common forms of remedies:

    • Reinstatement of the former employee
    • Monetary damages in the form of compensation and back wages

    In general, reinstatement is rarely ordered because at this point both parties are usually eager to never see each other again, let alone work together!

    Compensation is calculated at one month’s salary for every 12 months of employment.

    In addition to reinstatement or compensation, the employee can be awarded a maximum of 24 months’ worth of back wages.

    BONUS: How do I solve termination issues permanently?

    Have a clear and up-to-date employment contract and employee handbook!

    If you’re looking for these answers online, your employee handbook and employment contracts are probably not as comprehensive as they should be.

    messy notes to show importance of a consolidated employee handbook in malaysia
    A lot of words doesn’t mean it’s comprehensive, by the way.

    Well-written employment contracts and employee handbooks explicitly outline all procedures related to termination as well as other key aspects of employer-employee relations. Beyond full compliance with employment law, these procedures are worded in a way that is easily understood by all parties.

    Clear expectations lead to easily resolved disputes.

    And resolved disputes lead to smooth final goodbyes.

    Speaking of which, check out our smooth final goodbye in action right now.

    Let MISHU tailor your employee handbook and employment contracts

    photo of consultant for hr advisory employee handbook

    Is it that surprising that people behave and perform better when they are given clear rules?

    Beyond termination, employee handbooks and employment contracts outline other aspects of employment such as leave policies, compensation and benefits, and more.

    Our HR experts would love to sit down with you and work it out!

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    6 thoughts on “A Complete Guide To Employee Termination In Malaysia

    1. Hi , I need help.
      I tendered my resignation on 2024/Feb/15, 8am. My notice period stated in the employment letter is 2 months, I wrote Apr/14 as my final day in consideration of 2 months notice.
      However, the HR said my last day is Apr/15 instead of Apr/14. And, if I wish not to come to work on Apr/15 (Mon), she is going to treat my resignation as short notice as such, she will deduct my annual leave for Apr/15 (Mon), Apr/14 (Sun) and Apr/13 (Sat).
      Is this right ?

      1. Hi Mandy,

        Thank you for coming to us. We forwarded your question to our HR expert and here’s their response:

        1. In principle, your HR department is correct to designate 15th April as the final working day as 14th April falls on a Sunday.
        2. With the above consideration, 12th April would be considered short notice, and can be subject to penalties at the discretion of the company.

        We wish you a smooth resolution, and let us know if you have other questions on employment law.

        The MISHU Editorial Team

    2. Hello. I am in the midst of terminating an employee. I understand the minimum duration of notice is 1 month. However, due to her dishonesty – she used company’s name to apply for loan, I would like to terminate her with immediate effect.
      Is that possible?

      1. Hi Kay,

        We’re sorry to hear you’re going through this. We forwarded your question to our employment law expert, and here’s their suggestion for steps to be taken:

        Step 1: Suspend said employee with pay for up to two weeks.
        Step 2: Conduct an internal investigation during which said employee must admit guilt of action with a signed admission.
        Step 3: Proceed with immediate termination if/when found guilty.

        In short, the answer to your question is yes, termination with immediate effect is possible, but there must be documented evidence.

        The risk of neglecting the above steps is a disgruntled employee might file an unfair dismissal claim which can waste company time and resources unnecessarily.

        Hope this answers your question and let us know if you have any others!

        The MISHU Editorial Team

    3. my company will close and compensation for layoff for senior is based on year of tenure or calculated by balance of year to reach retirement?

      1. Hi Soon Kon,

        1. It’s based on number of years, yes.

        2. If based on years left until retirement, many new employees would get more than long-time workers!

        Hope this helps.

        The MISHU Editorial Team

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