Employee Training & Development

Training & Development 
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Train, upskill, and manage your employees with our suite of Training and Development solutions that develop competencies and skills across the organisation to build high-performing teams.

Training and Development

Why is Training & Development Important?

Any organisation that values its talent provides learning opportunities to help employees optimise their performance and build worthwhile careers.

Learning opportunities that align with clear career path objectives are a fantastic way to demonstrate commitment to employees. MISHU helps leadership teams strategically and systematically align learning opportunities to upskill and reskill employees to achieve company objectives.

Another aspect to improving company performance is Performance Management in which MISHU helps organisations understand how to observe, appraise, and provide solutions to individual employee performance that contributes to overall team achievement and ultimately, company results.

Our Training &
Development Services

Invest in your business when you invest in your people.
Design of learning and development systems

Learning & Development System Design

We design custom learning & development systems for the whole organisation to grow their employees’ knowledge and skills

Leadership training

Leadership Training

We provide training programs that build leadership abilities. such as introductions to leadership styles and

Management skills training

Management Skills Training

We provide training programs such as problem-solving and critical thinking that advance your managers’ skills to the next level.

Performance management training and consulting

Performance Management Training & Consulting

We guide the leadership team in building goals and setting
KPIs for the organisation.

Competency development

Competency Development

We assess and build competency profiles for the various roles in the organisation. This helps provide targetted training to grow specific performance.

Retail commerciality

Essential Retail Management Concepts

Many retail businesses are run by professionals who lack business savvy. We provide  business skills to train and develop retail managers.

Supervisory skill training

Supervisory Skills Training

We provide training programs to build essential skills for
supervisors in your organisation.

Learning management system

Learning Management Systems (LMS)

We help organisations fully leverage their Learning Management
Systems to maximise talent development and productivity.

Managing team performance

Managing Team Performance

We provide consultation and training on how to build appraisal systems, manage team performance and maintain proper performance feedback cycles for optimum performance.

Frequently Asked Questions

What are the benefits of employee training and development?

Employee development and training refers to the process of providing employees with the knowledge, skills, and abilities they need to perform their jobs effectively and to develop their careers within an organisation. By investing in the skills and knowledge of your workforce, you can enhance their job satisfaction and engagement, reduce turnover rates, and improve overall business performance.  

What are the key skills needed for supervisors and managers in Malaysia?

Key skills for supervisors and managers include leadership, people management, organisation and planning, delegation, building high-performing teams, and coaching employees. 

Can MISHU tell me what competencies my employees should have?

Mishu does job role analysis and can recommend the key competencies to fit the specific role requirements. 

How can I measure the effectiveness of my training programs?

The effectiveness of any training program is dependent on the opportunities for participants to practice what they have learned in the workplace. Participants take home a Post Class Action Plan to execute with the help of their managers to ensure they can apply what they have learned.  

What are the best practices for employee performance management?

MISHU believes the keys to employee performance management are specific measurable goals and action plans that are supported by a well-defined appraisal process. Best practices include observable measures, a clear communication process, and employee motivation & engagement systems.  

How do I know what training programs are important for my employees and how do I manage their learning?

Mishu works with the relevant competencies based on employee job scopes and also reviews the training programs relevant to their respective departments. Our consultants will design a holistic learning path for the whole company and recommend training classes.  

How can I develop a successful leadership development program?

Building leaders is an important aspect of any business. There are basic competencies that all leaders should develop. MISHU offers a Leadership Path program that provides your leaders with the relevant training.  

How much does MISHU charge for its training and development programs?

Our services are reasonably priced and tailored to your organisation’s needs. Contact us for more information.

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    Frequently Asked Questions

    What is a company secretary?

    A company secretary is an officer of a company (well, not the one you treat as your PA in the office). Under Malaysian law, every company must appoint a company secretary – it is compulsory, not an option. A company secretary has a huge responsibility to ensure the company’s paperwork is in order, filed on time and advise the board to always stay in compliance with statutory and regulatory requirements.

    Why outsource company secretarial services?

    Only really big companies will have an in-house company secretary as their employee. Most SMEs in Malaysia outsource and appoint an external company secretary. This way they can save on salary and associated taxes and employee benefits.

    Can I appoint another company secretary if I am not too happy with my current one?

    Yes, of course. There should not be any minimum lock-in period because the law allows the board to appoint a new company secretary at any time. MISHU was created to provide transparent, efficient and innovative company secretary services. Switch to us if you like what we do here!

    Is company secretary a director of the company also?

    No, these are two different roles in the company. However, if the same person wants to be both, this is allowed under the Malaysian law, provided the company has more than 1 director.

    What documents does a company secretary prepare?

    To put it simply, whenever there is a change in director, auditor, shareholder, company secretary, share capital or the name of the company, you need to notify your company secretary to effect the change. The company secretary will prepare the necessary resolutions and forms and update SSM of such change. The company secretary will also keep register books and prepare minutes and official correspondences.

    Can I get all my professional services done by a company secretary?

    We all know how lucky it is if a company secretary can multi-task and do everything under the sun! Unfortunately, a company secretary can only do so much. Please do not treat your company secretary as your lawyer, accountant, tax advisor or even your PA. These are all different roles and should be performed by your respective professionals.

    Duties & Responsibilities

    as a Company Secretary

    Every company must appoint a company secretary under Malaysian law. But do you know what does a company secretary do? Let us tell you his/her duties and responsibilities:

    1. Updating the company’s statutory information

    The company secretary must ensure that any change in the statutory information below should be duly completed in the relevant prescribed forms and lodged with the SSM within the required period of time:
    • Removal of officers from office
    • Disqualification from holding office
    • Appointments/resignations/deaths
    • Annual return
    • Change of company name
    • Adoption, alteration and revocation of constitution
    • Issue, splitting, transfer of shares
    • Any other changes that require notification with SSM

    2. Reminding you on important dates

    The company secretary should advise the board of directors of the relevant dates for holding the company’s annual general meeting, filing annual return, submitting financial statement.

    3. Handling company’s board, general and extraordinary general meetings

    The company secretary’s role is purely administrative which includes the following:
    • Arranging and liaising with the chairman and/or managing director for agenda papers and items for the agenda
    • Providing general advice on matters relating to company secretarial matters
    • Booking and preparing the meeting room
    • Attending and taking down minutes of the meeting
    • Maintaining minute books
    • Following up on decisions made
    • Playing an advisory role to the chairman and the board of directors
    • Lodging statutory returns as appropriate
    • Certifying copies of minutes
    • Ensuring that correct meeting procedures are followed

    4. Compliance with company constitution

    The company secretary must ensure that the company complies with its constitution and drafting/incorporating amendments in accordance with correct procedures.

    5. Maintaining share registration and safe custody of documents

    The company secretary has a duty to maintain the company’s register of members, deal with transfer of shares and other matters relating to shareholding. He usually also keep in safe custody of the company seal and original share certificates.

    6. Coordinating with shareholders

    The company secretary maintains constant communication and acts as a link between the company and shareholders through circular resolutions, issues documents regarding rights issues and capitalisation issues, monitor changes within the register of members to identify potential takeover bid, make enquiries about the ultimate beneficial ownership of shareholdings, general shareholder relations, etc.

    7. Advising corporate governance

    The company secretary must keep himself abreast with the latest development of the company and securities laws so that he can always advise the board on proper corporate governance matters, assist directors with respect to their duties and responsibilities, compliance with company and securities laws and Bursa Malaysia Listing Requirements (for public listed companies).

    8. Acting as an officer of the company and advisor to the Board

    The company secretary is the primary point of contact between shareholders and directors, and between company and SSM. He also plays a key role in the event of a corporate exercise (merger, acquisition, disposal, winding up) where he has a duty to ensure the effectiveness of all documentation, ensuring due diligence disclosures, enabling proper commercial evaluation prior to completion of a transaction and timely execution of documentation, etc.

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    Have questions?

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